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Mobile payment solution for the national payment solution in Denmark.
User tests & heuristic analysis
Dankort App is a mobile payment solution for Danish consumers.
The client wanted to enter the mobile payment market and introduce an app solution for the national Danish payment card, Dankort. To compete against other big players, e.g. MobilePay and Apple pay, the app had to be great.
I was responsible for creating heuristic analyses to identify competitor strenghts and weaknesses. I was also part of testing different variations of the onboarding flow and payment experience with users.
We tested the onboarding flows in a train to simulate the real-world contact people would often install the app. I also got to be a cashier in a supermarket for a few days for the test of the payment experience.